I have been experiencing poor call quality when I accept a call from my partner, but when I call him back the call quality is greatly improved. This has only become an issue since I switched to ID mobile. What is the issue here?
Are you using an iD Mobile approved handset
See iD’s approved list at https://www.idmobile.co.uk/help-and-advice/approved-handsets.
Okay
The iD website sometimes doesn’t work when you’re signed-in to the iD community, with your community account.
The iD website doesn’t work if you’re signed-in to the iD community, with your community account.
FYI - The iD website does work if one is signed-in to their iD community account
Thanks
Hi
Are you having this issue in certain areas or all areas?
Are you able to try the iD Mobile SIM card in another device to test there?
Tom
Hi
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