Question

Wrong Telephone Number on texts


Having read a few messages on the forum already this appears a common theme.

I ported over my number to a new mobile telephone with ID.

It worked for first few days but now cannot send text messages or phone anyone in my contacts.

I have an Iphone 14.

I checked my phone in settings and it is showing the temporary number for this phone and not my mobile telephone number.

I have tried to change it but it is not saving and reverting back to temporary number.

Please help.


2 replies

Userlevel 8
Badge +9

Have you tried a Network Reset on your iPhone 14 @1stScots?

Otherwise, sometimes you need to turn off your phone, remove the SIM card, leave the phone OFF for at least 30-minutes before inserting the SIM card, and restarting your phone.

 

Userlevel 5
Badge +9

Hey @1stScots,

Alot of the times the most common fix is 

1) Turn off iMessage (Settings > Messages)  

2) Restart your phone (by pressing and holding the on/off button)  

3) Tap Settings > Phone > My Number and confirm that it is correct.  

4) If it is not correct, please enter the correct number  

5) Turn iMessage back to On (Settings > Messages)  

6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"  

 

Otherwise, in some cases, keep iMessage OFF  and try again in a few days.

Mohammed

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