new app update


I’m aware that people are having issues since the app has been updated, but i’m trying to purchase a new bundle on my pay as you go sim, it starts to load and then a oops something went wrong message pops up. i’m not out of data, calls and texts and unsure how to fix the problem as i have tried to make payment multiple times and keep receiving the same message.

Hi @morganx,

Welcome to the Community!

We are having issues with the iD Mobile app and you can keep an eye out on the status at the post below:

 

 

Kash


Why iD Mobile?