Ordered my new phone and sim. Received it yesterday. Network does not work. Restarted, rebooted, re-inserted, no joy. I'm trying the app, the same.
It is disgraceful. I have paid for the product they offer, yet cannot deliver.
Get a grip iD mobile!!!
Hi@4891limaK
I’m sorry to hear this, are you still having issues with this?
Are you getting no signal whatsoever?
The team are working on some issues with the new app, apologies for any inconvenience caused, we’d recommend keeping an eye on the following post.
Tom
Hi Tom,
I went to get a new sim card from currys and got it activated with Live Chat.
Thanks
Hi@4891limaK
Glad to hear that’s resolved it.
Tom