new app NOT WORKING!!!

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Hi, I’ve downloaded the new app but am still seeing ‘Oops - something has gone wrong’ on the Plan tab. I can't to see my consumption either (I only see how much I have left).  I also don't see the price for individual calls.  

Logging in only via a browser and not always... Not to mention the Internet - I often can't even open my e-mail!!!  It's a big farce with this application!  

So much time has passed and still the same problem...

With old app was more better!!!

 Please can you expedite a fix for the above.

Hi @Meg Prus,

Welcome to the Community!

We are experiencing some issues with the new app and they should be resolved soon.

You can check the post below for any updates and the current status.

 

Kash


Hi @Kash 

the link you referring to is from 21 days ago.

the problem is still on????

 

:(


Hi @Pintas 

 

Issues with the app are still ongoing for some users, we'd recommend keeping an eye on that above linked post.

 

Tom


Why iD Mobile?