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cancel sim only account

  • 22 March 2024
  • 1 reply
  • 109 views

Not received sim, can't register on app to cancel as it's sending the 8 digit code to my sim phone number I haven't got. It says cheap and no frills. But this is absolutely dogsh*t. I just want to cancel account and direct debit. 

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Best answer by Lauren 23 March 2024, 15:15

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Hi @JamesLewis74. I’m sorry to hear that you wish to cancel. However, we’ll be able to help with this.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

-Lauren

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