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Can I use my plan data in Switzerland?

  • 23 July 2023
  • 3 replies
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W
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I have 38 gb of data in my existing monthly plan, yet I was charged for data today as I just arrived in Switzerland. Can’t I use my data here or am I only going to have out of plan charges for data?

please help!

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Best answer by Mohammed 24 July 2023, 17:17

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3 replies

Mohammed
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Userlevel 7
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Hey @Wanda Robins,

Switzerland is not inclusive of Roaming so any usage here is chargeable at the Roaming rates for Switzerland.

Mohammed

 

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DB3
Rank
Userlevel 1

I've just been to Switzerland and there was no way of getting data there. My phone connected to a network called Sunrise. All settings were correct. Fortunately I was only there for a couple of hours waiting for a flight, it's a dreadful country.

Tom
Rank
Userlevel 7
Badge +4

Hi @DB3 

 

I’m sorry you had no data while there, as mentioned above data there wouldn’t be included in your plan but should be available should your bill cap be high enough and roaming be enabled.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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