I unfortunately had my Pixel 7 Pro crap out on me after just 6 months by the screen completely dying and rendering the phone inoperable. Force restarting proved useless.
I’ve been instructed to return the phone to the warehouse. However, the phone cannot be sent in factory reset condition due to the aforementioned. The live chat agent said she does not know if the warehouse can do this.
So does anyone know if they can? I do not feel comfortable sending my phone, although essentially a brick, with all my important data and information still on it. On the off-chance they can get it working I’d rather not run the risk of my information being accessed or exposed. The phone has biometrics and PIN code for unlocking but I don’t know if there’s any workaround to this.
