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Chose wrong number on porting

  • 14 August 2023
  • 2 replies
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I choose wrong number on new sim message - how can I change to number wanted (my old number)

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Best answer by Tom 15 August 2023, 15:19

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andewhite
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Okay @owlhouse, you’ll probably need to use the online iD live chat for assistance with this from the iD customer service team.

The online iD agents work until 8pm on weekdays. 

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Tom
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Userlevel 7
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Hi @owlhouse 

 

Could you let us know what you mean by the “new SIM message”?

 

To port a number to us you can use the iD Mobile port form.

 

Tom

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