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lost my sim with my phone can I please get a replacement sim card?


Prabhakar Bohara
Community Member

Can I please have replacement sim, I am finding hard to contact you guys? I lost my sim. Plscontact me on email I need replacement sim asap.
 

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5 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • April 7, 2023

Hey @Prabhakar Bohara,

We can send a replacement SIM out via DPD which is 1-2 working days or you can get one for free via Currys which may be quicker.

Once you have this, you just need to activate it on: https://www.idmobile.co.uk/help-and-advice/your-sim-card

If you still want us to send one out, let us know and we will PM you here.

Mohammed

 


  • Community Member
  • 0 replies
  • July 7, 2023

Hello can I also get a sim replacement I jave lost it while moving it in to my new phone 

Thank you


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • July 9, 2023

Hi @Mahmuda_45,

Welcome to the Community!

The quickest way to get a replacement SIM is by visiting your local Curry’s store.

If you would like us to get a replacement sent in the post, please let us know here.

 

Kash


  • Community Member
  • 0 replies
  • July 9, 2023

Thank you I have received my sim replacement 

Thank you 

 


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • July 10, 2023

Glad to hear that @Mahmuda_45,

It needs to be activated first so if you haven’t already done so, you can do this here: https://www.idmobile.co.uk/help-and-advice/your-sim-card

Mohammed