Question

Mobile network stopped working back in the Uk after being abroad

  • 4 July 2023
  • 2 replies
  • 109 views

I have been abroad and kept my phone in airplane mode the entire time so didn't use my mobile network.

 

On my return, I switched out of airplane mode and I'm getting "no service". Some details:

 

- Pixel 6 phone

- I didn't remove my SIM card whilst abroad

- I only used wifi in airplane mode

 

Please help!

 


2 replies

Userlevel 8
Badge +9

Okay @Paul Macieszonek, community members can’t look at your iD account.

The quickest way of speaking to an iD advisor is by online live chat at https://idmobile.co.uk/live-chat.

Advisors work until 8pm on weekdays.

 

Userlevel 7
Badge +5

Hi @Paul Macieszonek 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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