Question

no signal

  • 29 August 2023
  • 2 replies
  • 37 views

Userlevel 1

Hi. I have an iPhone XS. I have had an ok signal for last four months whilst with I’d but now I have just one bar on 4g. Is it my phone. Or is it I’d? 


2 replies

Userlevel 8
Badge +9

If you’ve got no signal on iD Mobile’s network everywhere you go @Pamela Hancox, you might have a faulty SIM card or handset. 

If the issue is in one place only, there could be a problem with the iD Mobile network in that location @Pamela Hancox

Check for faults online at https://www.three.co.uk/support/network_and_coverage/network_support.  

Userlevel 7
Badge +5

Hi @Pamela Hancox 

 

Is this in all areas or just certain ones?

 

Please could you let us know the postcode(s) where you’re having issues?

 

Tom

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