Hi Folks
I have approx 16 months to go on ID mobile contract and unfortunately the areas I'm in i don't get a good reception especially in the evenings. Ideally I would like to transfer my number to another provider as they have better coverage where i am. I'm more than happy to keep the ID account going with a new number and continue contract, but I was told by my last provider that to request a PAC will automatically close the account, is there anyway to carry this out.
Apologies in advance for the poor explanation
PS i read there was an admin fee which is fair enough but how do i enquire about this.