Question

5g

  • 20 April 2024
  • 3 replies
  • 27 views
Darren Kinnersley
Rank
Userlevel 1

Hi ivs had my galaxy s23 for nearly a year, in that time, I've never had a 5g signal, even though I've been paying for it. How muxh does it cost to cancel my contract so I can move to a decent provider 

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Darren Kinnersley,

Welcome to the Community!

You can check the coverage via the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

The S23 is a compatible handset but you will need to be in a 5G area.

If you wish to leave with your number you can request a PAC code via your account.

However if you require further assistance, please feel free to let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

Hi i've had my galaxy s23 for nearly a year, in that time, I've never had a 5g signal, even though I've been paying for it. How much does it cost to cancel my contract so I can move to a decent provider 

Just text “INFO” to 85075 - you’ll find out if you’ve got an early termination fee for your iD contract, @Darren Kinnersley. 

Tyler
Rank
Userlevel 3

Hey there @Darren Kinnersley, similarly, if you require further assistance, or need us to check out the termination costs for you, we can do so.

 

Thank you,

Tyler

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?