Question

All incoming calls come up as unknown

Just as the title suggests, any incoming calls come through as unknown.

Call history only shows the names of callers when I call them.

I've tried WiFi calling as a previous post suggested but that hasn't helped.

Any help would be most appreciated!

Userlevel 8

Userlevel 7

Hi @MJWARNE92

Have you tried resetting network settings?

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

For Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

Tom

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