App and Website not working

  • 1 December 2023
  • 2 replies
  • 48 views
Amy Young
Rank
Userlevel 1

Tried all day to log into app and website anyone else having similar issues?

2 replies

Toby Field
Rank
Userlevel 3
Badge

The network has been down throughout today so that might have something to do with it

Siân
Rank
Userlevel 3
Badge +1

Hi @Amy Young We had experienced some issues yesterday with our network, but this is mostly fixed now. Additionally, as a knock on effect we have experienced a higher volume of contact than usual. The iD app has become unavailable again for some customers. We apologise for any inconvenience you’ve experienced, and we’ll continue to provide updates here - https://tinyurl.com/3ykh4ayb Thanks.

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