Recently spoke to online agent and asked him how should I stop my 24 month contract (Sim only) I used to pay £8 a month, he said just request a PAC code if I wanted to leave and change network, so I did, now I have received final bill of £23, after checking the PDF bill it shows a termination fee of £15 had been charged, the agent said there would be no fee if requesting a PAC code, so is this an error? This is a sim only deal.
There is no way I am paying £23 for this to end, I was only paying £8 a month. I was also going to go back to ID later on, but this is putting me off.
Regards
Steve