Why have I been charged £32.77 for a bill when my phone bill should only be 17.99
billing
Userlevel 8
+9
Have you changed or upgraded your plan recently
Have you altered the date of your direct debit payment?
Is the billing period on the £32.77 bill more than one month?
Hi no I haven’t and no ive not changed the date the bill
Userlevel 8
+9
Is the billing period on the £32.77 bill more than one month?
No it says it 17.99
Userlevel 8
+9
If the bill shows £17.99 for one billing period, maybe there’s a billing error.
Perhaps best to Live Chat with iD support, for assistance with your account billing and charges.
The agents work until 8pm on weekdays.
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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