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By mistake i ordered phone and sim del 2 times i want to cancel 1 i item

  • 26 April 2024
  • 1 reply
  • 11 views

 I m new to id mobail I don't know how to get in touch with customers service 😔. please help me I want cancel my 1  order.by mistake I did 2 times oder.

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Best answer by Lauren 27 April 2024, 16:39

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Hi @Nuamasema. We’ll be able to take a closer look at this and cancel off one of the orders.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

-Lauren

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