I was on the phone to 101 and after 2-3 minutes the call disconnected. I immediately called back and the call connected and immediately disconnected. I've tried other numbers and the calls disconnect within seconds of connecting.
I have 2-3 bars.
Userlevel 8
+9
This sounds like it could be a problem with your SIM card or iD account
Otherwise contact iD Mobile privately using Facebook Messenger, or Twitter DM (direct message).
The support teams work until 8pm on weekdays.
Userlevel 7
+7
Hi
We are sorry to hear this and we can get a new SIM sent out.
Please let us know if you haven’t already contacted one of our teams and we will assist you further here via PM.
Kash
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