Question

Calling a contact calls random numbers

  • 19 January 2024
  • 3 replies
  • 47 views

Userlevel 1

when i try calling a contact it can call completely random people. recently i have also been getting a lot of scam calls which i decline, but maybe they’re doing something somehow. what is going on and how do i fix it?


3 replies

Userlevel 7
Badge +7

Hi @ParsaA,

Welcome to the Community!

Just to confirm when you call family or friends the call diverts to someone else?

It may be worth trying a replacement SIM card and if that doesn’t work we can investigate it further.

Please can you advise if you would like a SIM sent out or if you prefer to collect one from Curry’s.

 

Kash

Userlevel 1

hi, yes when i call contacts it can call random people and they tell me i’ve got the wrong number. 

 

i would prefer to have it sent to me. thank you.

Userlevel 7
Badge +7

Hi @ParsaA,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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