closing my accounts

  • 8 December 2023
  • 1 reply
  • 16 views
Katie Lee
Rank

I want to close my accounts. I had a plan for myself and for my daughter. I think I've closed my account, but have been unable to close my daughters. My name is Katie Lee and the account for my daughter, Maisie Byron, is in my name but I've been unable to close it. I want this to happen with immediate effect please. If you could call me (preferable) or by text. You obviously have my number, so I would appreciate it if you would respond ASAP. Many thanks.

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Katie Lee 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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