Question

confused.

  • 14 April 2024
  • 1 reply
  • 19 views

I placed my order several hours ago for a new device and plan. It said confirmed with an order number but I’ve had no email confirming anything, and no money has left my bank account. Is this normal or has something gone wrong and I need to order again? Thanks 


1 reply

Userlevel 7
Badge +7

Hi @Amy Nowell,

Welcome to the Community!

I can see that you posted this a few days ago. Have you received any updates since?

Please let us know and we can drop you a PM if required.

 

Kash

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Why iD Mobile?