Hello, yesterday I purchased an iPhone 14 on contract with you, my current contract ended in August and I wanted a newer phone and the upgrades weren’t suitable. I need to cancel my current contract on my iPhone 11 but I want the same number for my new contract with the iPhone 14 can you help?
dofferent sim with new phone
Userlevel 8
+9
Hey
To get the number you want to keep over to the iD account you want to keep, you’ll need to transfer the number away from iD to another service provider, and back to iD to the account you will continue using.
It’s a faff and takes a bit of time & effort, but it’s a way of getting the number you want to keep over to your new iPhone 14 contract.
Userlevel 7
+4
Hi
Have you been given a new number with the iPhone 14 contract?
If you’ve been given a new number you’ve purchased a new, separate contract and as
If you haven’t been given a new number and have processed an upgrade, your number is retained and stays the same.
Tom
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more