Question

Faulty phone?

  • 26 February 2023
  • 2 replies
  • 62 views
Karen Matheson
Rank

I've had my Google pixel phone for about 9 months. Over the past few weeks the screen has been freezing and I have to turn the phone on and off again to get it working. Tonight a vertical thick green line has appeared down the screen. I've tried restarting my phone but it's still there. Any advice? Not happy to be paying for a phone that doesn't properly work, have never had any issues with phones before 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

You can take your handset to any Currys store to discuss a repair, or contact Google support to see if they will fix your Pixel under their 12-month limited warranty.

Good luck @Karen Matheson. 

Kash
Rank
Userlevel 7
Badge +7

Hi @Karen Matheson,

I hope that @andewhite has been able to assist with your query.

If there is anything else that you require assistance with, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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