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finding out what insurance cover my phone has

  • 4 November 2022
  • 5 replies
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Hi I have no way to contact id mobile I wanted to know what insurance cover my phone has or what insurance company my phone is under?

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Best answer by andewhite 4 November 2022, 13:15

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andewhite
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Userlevel 8
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Okay @f20002, iD don’t sell, nor do they provide, insurance cover with their phone contracts.

If you bought some phone insurance elsewhere, use that third-party cover.

Good luck @f20002.  

Mohammed
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Userlevel 7
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Hi I have no way to contact id mobile I wanted to know what insurance cover my phone has or what insurance company my phone is under?

Hello @f20002,

As above, we dont’ sell Insurance so you’ll be able to purchase this after purchase.

All contracts for handsets come with a standard manufacturer warranty should they go faulty.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Mark Shand
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Hi there dropped my phone today smashed the screen what does my insurance cover what’s the contact number 

andewhite
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Userlevel 8
Badge +9

Hi there dropped my phone today smashed the screen what does my insurance cover what’s the contact number 

Okay @Mark Shand, you’d need to contact the company that sold you your mobile phone insurance policy - phones purchased from iD Mobile aren’t sold with insurance cover.

 

Mohammed
Rank
Userlevel 7
Badge +10

Hi there dropped my phone today smashed the screen what does my insurance cover what’s the contact number 

Hey @Mark Shand,

We don’t sell insurance, so any claim is via your own Insurance company if you have a policy active.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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