i need help since it’s stressing me out that i haven’t received my phone and am unable to receive the parcel since it hasn’t been scanned by dpd in over 24 hours at the depot was told to raise an investigation but don’t know how and i will not pay my contract until i receive my phone if not how do i cancel?
havent received mobile and told by dpd to raise a concern but there is no help
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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