i have recently joined id mobile and i have sent my PAC number over so i am able to keep my number but its been nearly a week since i did that and i cannot ring or message anyone or receive messages and calls i have no service aslwell so something is wrong. i also cannot register for the mobile app as the security code thats gets sent to your number doesn’t come through as my number seems to not work i have job interviews in waiting to hear from and i need to ring dvla to tax my car before tomorrow and i cannot do any of those things because my phone number isn’t working. Please sort this immediately!
Help
Userlevel 7
+4
Hi
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Sorry to hear this, please ensure the SIM card in your device is the correct one.
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We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.Â
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To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.Â
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Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview Â
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We’ll see you there.Â
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Tom
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