how to get replacement sim

  • 11 February 2024
  • 3 replies
  • 24 views
Tobias Weissenauer
Rank
Userlevel 1

Hi my name is tobias weissenauer I have lost my simcard so I was wondering I blocked ot buy how cam u order a new sim.

3 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Tobias Weissenauer 

 

A replacement SIM card can be picked up from any Currys store and activated at the following link;

 

https://my.idmobile.co.uk/ja/web/cpw/sim-swap

 

Alternatively if you’d like one sent out, we can get in touch and assist, please let us know if you’d prefer this.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Tobias Weissenauer
Rank
Userlevel 1

Hi @Tom thank you for your message. I would appriciate if you could send one out as iam not able to pick up from curry's my work is in Balham and always at my work till 23pm. Kindly appriciate if I could it sent out thank you and kind regards 

Tom
Rank
Userlevel 7
Badge +4

Hi @Tobias Weissenauer 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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