Question

I can't register on ID mobile because of incorrect details

  • 3 January 2024
  • 2 replies
  • 60 views

I tried registering my account after a few days of my number switching over. I have tried both numbers, deleting the app. I have tried logging in but it says i dont have an account so i try registering but it says my details are incorrect? Im not sure what to do.


2 replies

Userlevel 8
Badge +9

I wouldn’t bother with the iD app @zeeshannnnn.

Use a web browser and register online at https://my.idmobile.co.uk - click on “Register” tab. 
The online registration isn’t always reliable either.

When I switched to iD, I tried to register online once or twice a day over several days, before I managed to register for my iD account.

Userlevel 7
Badge +4

Hi @zeeshannnnn 

 

Sorry to hear you’ve had issues with the iD Mobile app, have you tried the website as suggested above by @andewhite?

 

Tom

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Why iD Mobile?