I'm paying nearly £40 per month and get zero network coverage

  • 10 September 2023
  • 3 replies
  • 32 views

I only want data for my commute into work, I'm in a major city so you'd expect there to be some kind of coverage but there is literally zero. I can't get any data outside at all. I'm very unhappy with this. It's been nearly a year since I switched to id mobile and this has been so bad. Is there any plans to increase the strength or anything? I can't load a single page outside of my home. Feels like I'm being scammed.


3 replies

Userlevel 7
Badge +7

Hi @Mindfuzz1349,

Welcome to the Community!

Coverage would fluctuate whilst you are travelling.

So that we can check this out, can you please confirm the postcode for where you are having issues?

 

Kash

Hi @Mindfuzz1349,

Welcome to the Community!

Coverage would fluctuate whilst you are travelling.

So that we can check this out, can you please confirm the postcode for where you are having issues?

 

Kash

Yes the entirety of Edinburgh, Eh1 to eh16

Userlevel 7
Badge +4

Hi @Mindfuzz1349 

 

Please could you provide the full postcode(s) so we can check the coverage in these areas?

 

Tom

 

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