Question

I want to keep my old number

  • 15 August 2023
  • 5 replies
  • 57 views
Shereen zumari
Rank

I want to keep the 3 number but I lost my transaction code

Pac code  [REDACTED]

OLD NMBER [REDACTED]

 

5 replies

andewhite
Rank
Userlevel 8
Badge +9

Okay @Shereen zumari, it’s not a good idea to post personal details in this public forum. 

Anybody with Internet access can read your post, and bad actors and scammers steal things from user posts. 

I’d suggest you remove the details from your post. 

Tom
Rank
Userlevel 7
Badge +4

Hi @Shereen zumari 

 

As advised above by @andewhite I’d recommend highly against posting information such as your PAC code and phone number on the public forum, I’ve removed the details from your post.

 

Your transaction number can be found on the “Welcome to iD” email sent when your plan begins, do you have this?

 

If not, please let us know so we can get in touch and take a look.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Shereen zumari
Rank

I deleted from the email by mistake 

Shereen zumari
Rank

I have the pac code but I lost my transaction code email 

Tom
Rank
Userlevel 7
Badge +4

Hi @Shereen zumari 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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