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ID sim not working in new phone

  • 28 September 2023
  • 5 replies
  • 97 views

Userlevel 1

Having contacted phone supplier they've asked me to check the id sim is compatible with gsm and WCDMA frequency bands, no idea what this means! Any help much appreciated 🙂

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Best answer by WelshPaul 28 September 2023, 23:06

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Userlevel 8
Badge +6

2G no, 3G maybe. 3G is being shut down in the UK so it’s unlikely that works in your area and if it still does, it won’t for much longer.

GSM = 2G

WCDMA = 3G

Userlevel 1

Thanks for your response but now I'm even more confused! The phone is supposed to be 5G so not sure why they're asking me to ensure my SIM is 2G or 3G compatible 

Userlevel 3
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What make and model is your phone?

Userlevel 1

Generic 

 

Userlevel 3
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If your phone is dual SIM, try giving it a wipe and installing in the other sim slot. If that doesn't work you might need a new SIM.

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