So I got a phone from you and transferred my old number over. I had a text saying the transfer was complete and everything else works except incoming calls. They still go to my old phone not the new oneĀ
Is your old providerās SIM card still working in your old phone,
If the old SIM works in the old phone, unfortunately it might be a partial port.Ā Ā
Youād really need the iD Mobile switching team to investigate, but they only work on weekdays.Ā
Have you tried using the iD Live Chat to contact customer service,
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more