Question

iphone 12 needs unblocking

  • 21 September 2023
  • 3 replies
  • 24 views
S
Rank

I payed this contract for a family member.

I blocked the iphone 12 when the phone would not be returned to me. It has now been returned to me but will not recognise a sim because it is blocked. 

Any help with this appreciated. 

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Sarah Whitehead Dodds,

Welcome to the Community!

Just checking if the handset was originally blocked by iD Mobile?

If it was blocked by a different network, you would need to contact them directly.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
Rank

Yes, it was blocked by ID. 

Tom
Rank
Userlevel 7
Badge +4

Hi @Sarah Whitehead Dodds 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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