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iPhone 13 pro max, dates keep changing and just want an update

  • 26 October 2021
  • 1 reply
  • 90 views
Lee Hannon
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Hello, I've purchased the iPhone 13 pro max, and I understand it's been delayed as there is a high demand. When I purchased the device, it stated would be available from the 1st of November, and since it know says the 23rd of November, I've got no problem with further delays, I'm just annoyed I'm being kept out of the loop and having to chase things on my own. If there is a queue system, let us know where we are and what we can expect, since purchasing I've received no further emails, just want to be kept in the loop.

Is anyone else having trouble getting any info?

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Best answer by Siân 26 October 2021, 13:29

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Siân
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Hello @Lee Hannon I am sorry that your order has been delayed, and that you had not been informed. 

This delay was unexpected and out of our control. We are working to get stock as soon as we can. Orders are dispatched on a first come first serve basis. 

We hope to get your phone to you as soon as possible, the current expected date is the 23rd November. We will let you know as soon as it has been dispatched.

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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