Question

lost phone numbers and cant access my account.

  • 3 February 2024
  • 2 replies
  • 41 views

Hi, I’ve lost my phone no for two of my accounts and can’t sign in to my accounts I wanna see my upgrade options. 


2 replies

Userlevel 8
Badge +9

You can also discuss upgrades with the iD sales team, @Adamfox131

Call them on 020 7139 1397. 

🍀

Userlevel 7
Badge +7

Hi @Adamfox131,

Welcome to the Community!

I hope that you managed to get this resolved.

If you require the numbers and new SIM’s to be sent, please let us know and we can help.

Once you have the SIM’s we can activate them so that you can access your account/app again.

Kash

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