Question

Missed calls and voicemail issue

  • 8 March 2024
  • 1 reply
  • 29 views

Can someone help? Recently switched to ID mobile. Took my number with me. Voicemail works when I decline a call, it works when I am on another call, it works when I have the on airplane mode (regularly whilst in meetings) BUT if I miss a call it goes to a strange beeping tone. The caller can’t leave a message. 

I have tried everything I can think of. Turned on voicemail on the app. Back on again. Reset Network settings, data roaming off, call forwarding off, call waiting off, back on, but the problem still exists. Goes to voicemail for everything OTHER than missed calls. 

Help most appreciated!

 


1 reply

Userlevel 7
Badge +7

Hi @Jon Stannard,

Welcome to the Community!

You may have already done it but please could you try the following and set up voicemail.

Please dial 123 from your iD mobile and then follow the prompts from the automated menu.

 

Kash

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Why iD Mobile?