We’ve lived in the same house last few years and was with Three then moved to iD with no issues with coverage. Last 6 weeks or so can barely make a phone call inside the house, the other end says they can’t hear us (though often I can hear them). Partner is also on iD and has same issue. Samsung Note 10 and S23 Ultra. Wifi calling doesn’t seem to improve the situation. Is there a way to find out if a mast has gone down and if so when it will be rectified? Berry Hill area of Mansfield NG18 6
Userlevel 7
+7
Hi
Welcome to the Community!
It sounds like it may be a long term outage in the area.
You can check the network status HERE
If there are no issues in the area, please let us know and we can advise further.
If there is work being carried out, please let us know and we can check with the team when it is due to complete.
Kash
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more