Why haven’t I been able to get mobile access all day when outside of my house. Other mobile users with other providers were getting online in Riccall and York ,but not me!
Userlevel 7
+7
Hi
Welcome to the Community!
We’re aware that some customers were experiencing a network issue that was impacting some customer's ability to make and receive calls and use mobile data. The iD Mobile app was also unavailable for some customers, as it’s getting a high volume of users.
However customers who were experiencing issues connecting to the network should now find they are able to connect. If you're still facing issues, try turning your phone off and on. Due to a high volume of users, the iD app may be inaccessible for some customers.
Please let us know if you require further assistance.
Kash
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more