Hello,
for the last few days my simcard has been completely not working, my account is all okay through the app and my bill has been paid, but i am unable to call people (every-time i try i get an error message straight away) i am only able to send blue text msgs when i am connected to wifi, green msgs dont send at all and i am unable to use any mobile data, im not sure whats happened and i am unable to contact customer services,
any ideas?
Best answer by Tom
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is an almost identical case from nearly a year ago
+9
How did you fix it last time
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
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Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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