Hello, I really need help cannot contact with assistance on live chat, and don’t have registered on id app, And I need order sim with old number which I have plan and paying money, try call service also can’t to reach them what to do 🙈
Need order old number without id mob account
Userlevel 8
+9
Do you mean you need a replacement iD SIM card
You can get a replacement iD SIM card from any Currys store, if that’s what you’re after.
But I need with the same number which I have? Or in currys I can go and explain situation and they can order new sim with old number?
Userlevel 8
+9
Do you mean you need a replacement iD SIM card
When you’ve already got an iD account and mobile number, if you order a replacement SIM for that iD account, you’ll keep your existing iD Mobile number
Userlevel 7
+7
Hi
Welcome to the Community!
We hope that your issue is resolved.
If it isn’t please let us know if you require further assistance.
Kash
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