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new iphone

  • 5 March 2024
  • 2 replies
  • 14 views
Alice Kathryn Hourihane
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I got a new iPhone and it’s been lagging. They updated it for me in the Currys store and it freezing when taking pictures, uploading status’ on apps and general use. What is going on, it’s a new phone???

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Best answer by WelshPaul 5 March 2024, 20:54

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2 replies

WelshPaul
Rank
Userlevel 8
Badge +6

Try a factory reset. If your still having issues then return it.

Kash
Rank
Userlevel 7
Badge +7

Hi @Alice Kathryn Hourihane,

Welcome to the Community!

As @WelshPaul advised a factory reset usually resolves most issues.

If you still have problems after this, please get back to us and we can PM you to assist with an exchange or return.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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