Hi, I have just started a new contract with you although I am a continuing customer. The new phone you sent me is faulty. It doesn't find internet when going from 1 place to another (e.g. home to work).
Please contact me
Chris Hogben
[REDACTED]
Hi, I have just started a new contract with you although I am a continuing customer. The new phone you sent me is faulty. It doesn't find internet when going from 1 place to another (e.g. home to work).
Please contact me
Chris Hogben
[REDACTED]
Hey
Anyone with Internet access can read your forum posts, and you might become the victim of fraud.
Maybe better to contact iD support privately using the online chat -Â https://idmobile.co.uk/live-chat.Â
The advisors work until 8pm on weekdays.
Â
Hi
Â
Sorry to hear this, please could you provide the postcode(s) where you’re having issues with data?
Â
Have you tried your SIM card in another device to test?
Â
Have you tried resetting your network settings?
Â
For iPhone;
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
Â
For Android;
Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
Â
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
Â
Tom
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.