Solved

new sim card not working

  • 4 February 2023
  • 2 replies
  • 230 views
M
Rank

new sim card new phone after the last one was lost by DPD. phone is recognising the sim card insertion because it switches to “searching” in the top left and acknowledges removal. please advise

icon

Best answer by andewhite 6 February 2023, 10:53

View original

2 replies

andewhite
Rank
Userlevel 8
Badge +9

You might need to activate your replacement SIM card @miztaadam.

Do this online at https://my.idmobile.co.uk/web/cpw/sim-swap.

Good luck.  

Kash
Rank
Userlevel 7
Badge +7

Hi @miztaadam,

Welcome to the Community!

I hope that you managed to resolve this with the information that @andewhite provided.

If you require further assistance, please let us know here.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?