Ever since I've upgraded to Samsung galaxy a54 5g all I've been getting is no connection on video calls. I'm unable to hear anyone just bit and pieces and it's been like that from day one of having this phone (nearly 3 weeks now). Ive never had a problem with my last phone. My signal strength should be under -70 but its between -90 to -110 which means very low and reason for concern.
no connection
Userlevel 7
+7
Hi
Welcome to the Community!
As you mentioned it’s since you upgraded are you able to test the SIM in a different handet?
If the coverage improves it may be a faulty handset and it will need to be looked at if it’s still under warranty.
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Kash
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