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no service in new forest since 1.1.22

  • 2 January 2022
  • 5 replies
  • 24 views
Simonw
Rank

I have 2 phones using Id mobile which have had no service for over 1 day.

Can this be investigated please?

 

The post code is bh23 8jw.

 

 

 

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Best answer by Simonw 10 January 2022, 19:50

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5 replies

Kash
Rank
Userlevel 7
Badge +7

@Simonw,

Glad to hear that it has been resolved. 

Please let us know if you require further assistance.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Simonw
Rank

Issue resolved - transmitter was down - affected other providers as well.

Kash
Rank
Userlevel 7
Badge +7

@Simonw,

I can see that we offer 3G but it is borderline between good service indoor and outdoor.

Whats your coverage like outdoors?

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Simonw
Rank

Yes. Reception in the new forest can be patchy to be honest. I have a feeling that the issue is one or more transmitters are being updated

Taye Stone
Rank
Userlevel 4

So you've been without signal basically all year?

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