Question

no service since switching to ID

  • 1 December 2023
  • 1 reply
  • 49 views

Hi all

 

ive just switched to ID including a new iPhone 15 and kept my old number, have followed the PAC process and had a text earlier today to say my number had been transfered and to restart my phone which I have. however since then I now no longer have any service, signal cannot get data without WiFi or make calls or texts ?

any ideas please 

can’t get through on live chat 


1 reply

Userlevel 7
Badge +7

Hi @Josh Create,

Welcome to the Community!

Unfortunately we experienced an outage which has now been fixed.

We hope that you are now able to use services but if you have any issues, please let us know.

 

Kash

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Why iD Mobile?