Question

No sound when making a video call on whatsapp

  • 3 October 2023
  • 3 replies
  • 17 views
Sheyi Adelasoye
Rank

There’s no sound when making a video call on WhatsApp. I joined about a week ago so not a  particularly good start… I’ve also noticed that a couple  of my conversations have been cut off too. 

3 replies

andewhite
Rank
Userlevel 8
Badge +9

Does same happen when you’re using a Wi-Fi network connection, instead of a mobile data connection, for your WhatsApp calls @Sheyi Adelasoye? 

Sheyi Adelasoye
Rank

Hey @andewhite I figured it out .It’s my Bluetooth it was on and still connected to my ear phones. Thanks for your help anyway … I still don’t  know why the conversation cuts  but I’ll be monitoring it 

Kash
Rank
Userlevel 7
Badge +7

Hi @Sheyi Adelasoye,

Welcome to the Community!

Glad to hear that the sound issue is resolved.

However please let us know about the calls being cut off and if the issue is only occurring when on Mobile Data.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?