Question

No text message service?!

  • 11 April 2023
  • 2 replies
  • 34 views
Steve Wakefield
Rank

I haven’t been able to send text messages since switching to ID mobile. If this can’t be resolved I’d like to cancel my contract as I need to be able to use texts

2 replies

andewhite
Rank
Userlevel 8
Badge +9

What steps have iD Mobile advised you take to resolve your issue @Steve Wakefield?

I guess, the only ‘stick’ you’ve got is leave iD for another service provider. 

 

Tom
Rank
Userlevel 7
Badge +4

Hi @Steve Wakefield 

 

We’d like to help you with this issue but would need to know a little more about it.

 

Is the issue with texting only in certain areas? Are there issues with data or calling?

 

Is the issue with texting all numbers or just certain ones?

 

Have you checked the device’s settings to make sure the number is set correctly? Have you tried the iD Mobile SIM in another device?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?